Educational & Government

Repairs / Break-fix

PRA IT Services understand that schools schedules are overloaded and that your technology needs to ‘just work’, consistently, without fail, all of the time. Or if it doesn’t, it shouldn’t be your problem.

Our experienced technicians provide onsite repair with no onsite fees, travel charges, lock in contracts or hourly rates for Apple products covered under warranty. Expect hassle free, customised service that caters to your individual school needs. Our IT services team provide fast and reliable service keeping your technology working for you and your students.

To streamline repairs, PRA IT Services have a simple and easy to use web based service portal for logging any repairs needed. The service portal enables you to generate a service ticket via email or you can log directly into the web based service portal for ease of use.

Our technicians will diagnose Apple devices and process items under warranty with absolutely zero charge. If any component of the repair falls outside of Apple warranty conditions, quotations and inspection reports will be provided free of charge. We will interact directly with your insurance provider and/or the parents directly on your behalf, thus removing the hassle from your school. Staff, students or parents can also come to our easily accessible state of the art workshop where the same services apply.

List of Services:

Quotations