Education.jpg Educational & Government
 
Repairs / Break-fix 

PRA IT Services understand that schools schedules are overloaded and that your technology needs to ‘just work’, consistently, without fail, all of the time. Or if it doesn’t, it shouldn’t be your problem.

Our experienced technicians provide onsite repair with no onsite fees, travel charges, lock in contracts or hourly rates for Apple products covered under warranty. Expect hassle free, customised service that caters to your individual school needs. Our IT services team provide fast and reliable service keeping your technology working for you and your students.

To streamline repairs, PRA IT Services have a simple and easy to use web based service portal for logging any repairs needed. The service portal enables you to generate a service ticket via email or you can log directly into the web based service portal for ease of use. 

Our technicians will diagnose Apple devices and process items under warranty with absolutely zero charge. If any component of the repair falls outside of Apple warranty conditions, quotations and inspection reports will be provided free of charge. We will interact directly with your insurance provider and/or the parents directly on your behalf, thus removing the hassle from your school. Staff, students or parents can also come to our easily accessible state of the art workshop where the same services apply.
 
 

List of Services:
 

Tick_2.jpg Quotations

Tick_2.jpg Onsite Warranty/Out of Warranty Break-Fix

Tick_2.jpg Ram Installation (free when purchased)

Tick_2.jpg  Data recovery

Tick_2.jpg  HDD/SSD Installation 

Tick_2.jpg  Data Migration

Tick_2.jpg  Software Installation

Tick_2.jpg  Apple iPad/iPod Replacement



educational & government IT services

 

Insurance.jpg    Insurance services

For devices under warranty or covered by insurance quotations and inspection reports will be provided .


Onsite.jpg   Onsite services

PRA IT Services provide onsite repair with no onsite fees, travel charges, lock in contracts or hourly rates for Apple products covered under warranty.


Pro_services.jpg   Professional Services

PRA IT Services manage all your SOE creation needs. Our technicians facilitate all your imaging, creation of images, deployment solutions through deploy studio and maintenance of images.

SERVICE PORTAL

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